Privacy policy

This policy explains what information Hamilton & Hodson collects, how we use it and how we protect the data you provide as a user of our website and services.

Customer Data

Hamilton & Hodson collects and stores the following information:

Contact Information
When handling enquiries from potential clients, students and furniture buyers, we record an email address, telephone number and a postal address.

Billing Information
When a customer purchases a service or product from us, we record an email address, telephone number and a postal address for invoice purposes.

Website user data
When you visit our website, we may collect the following data: your IP address; your contact information including email address; other relevant information regarding your preferences and interests; data profiling in terms of how you interact with our website; and cookies data.

Cookies data
We use cookies to allow us to develop a more detailed picture of our website users in order to develop the most relevant web content. When you land on our home page, you are automatically given the option to enable or disable cookies. Disabling cookies will not affect your browsing experience.

Newsletter subscription data
If you sign up to our email newsletter, you have given us permission to provide you with relevant news and updates by email. You can unsubscribe at any time by clicking on the “Unsubscribe” button in the emails.

Why we collect your data
We collect data for the following reasons:
• to better understand your needs;
• to improve our services, products and website;
• to send information that we think is relevant and of interest to you, e.g. upholstery courses.
• to request customer reviews after commissioning our services, or purchasing a course or product.

How we protect your data
We use the latest technological and software systems to protect our IT and online services. Your data is secure and will NEVER be shared with third parties. You can at any make a request to see all your personal data that we have collected (a “Subject Access Request”).

Links to other websites
We have a number of relevant website links throughout our site. We cannot be held responsible for your data and privacy protection once you leave our site and visit one of these sites. We recommend you read their privacy policies before further navigation into their sites.

Your choices
If you have any concerns or questions relating to your data that we have recorded, please email us. You can opt out of receiving marketing emails from us at any time by clicking on the Unsubscribe at the bottom of emails.

Thank you for taking the time to read this important policy.